It seems as though Sony is off to a strong start in this latest console war, boasting about having sold over 2.1 million PlayStation 4 units worldwide since its launch in mid-November. But not everything is peachy keen for the PS4. A post on CVG from yesterday reports that a number of PS4 owners are having trouble playing their games online, receiving error messages about not having access PlayStation Plus, despite paying for an active subscription.
As to whether or not the issues is unique to Europe—which is where CVG is based—isn’t mentioned, though I have a feeling that may be the case. The post offers up a Tweet from yesterday by Sony’s PlayStation Europe manager Chris Owen:
Anyone on #PS4 getting the message 'You need PS Plus to play online' There is no problem with your subscription. we are investigating ATM
— Chris Owen (@Envisager_) December 9, 2013
That’s a damn shame. Speaking from experience, there’s nothing worse than shelling out lots of cash for a brand new next-gen system, only to be hit with error messages and other problems. There’s no question that the PS4 is doing great business for Sony, but hiccups like these can damage a brand’s credibility in the long run. I remember when the PS4 launched, I had a hell of a time even getting the thing to acknowledge my PlayStation Network account, but that had more to do with tons of users trying to get online all at once. It’s smoothed out since then. This, on the other hand, sounds like a deeper problem.
Anyone out there experiencing this issue? Let us know in the comments.