EA Points Finger at Sony for Game Launch Issues


So, the PSN is taking a beating today with the launch of the Sony PlayStation 4. In addition, there have apparently been reports of “stability issues” in various games, whether they’re published by Sony or not. Electronic Arts, the publisher of Need for Speed: Rivals, FIFA 14, Battlefield 4, and Madden NFL 25 (and possibly others I’ve missed), doesn’t want to take any of the blame for those issues, and in a post on its support page earlier today, pointed the finger squarely at the PS4-maker:

“Sony has released a firmware update for the PlayStation 4 that is required for many features on the console. However, this update also results in stability issues while playing games on the system.

This affects all games on the PS4, including EA titles, causing crashing/freezing and non-responsive connections between the player’s console and their TV Screen.

Unfortunately since it’s an issue with Sony’s firmware, it requires a new update to fix it. Sony is working to resolve the issue as quickly as they can. They will update their System Update page as new versions are made available, and we will keep this page updated as we find out more.”

But the updates never gcame—rather, the post got sent down the memory hole, and it now reads thusly:

“The message on EA’s Help site was posted in error.  Players with questions about PS4 connectivity can visit https://support.us.playstation.com/app/answers/detail/a_id/5102 for the latest updates.”

Oh, EA. You bunch of boners. Nicely done.

Anyway, in the meantime, the PSN seems to be more or less down at the moment, undergoing maintenance from Sony to try and handle the influx of new consoles. No surprise there. I seem to have been able to download the firmware update without any issues, but logging into my PSN account is impossible. Super weird.

Anyone out there get they’re PS4s? How’s it been so far? Killzone looks amazing—but I sure do suck at it!

[EA Help]

  1. “But the updates never (came) game.” Sorry to be a grammar nazi and point that out. I’m in the EU so we have to wait two weeks but I did expect that the PSN wouldn’t be able to handle so many people going online at once. Hopefully the situation improves but I do anticipate the same thing happening when the PS4 releases in the EU. What games are you playing on your PS4? I like your articles Brian. Keep up the good work.

  2. No problems except a little network issues but to be expected other than that love the new system need for speed look really kewl. Call of duty is nice and crisp killzone looks amazing

  3. gets extremely hot just like the ps3 situation

  4. EA at their finest

  5. “Their PS4’s”

  6. Dude, never buy a console day one. Wait at least 4 months to see if anything like RROD pops up. Plus, launch games almost always suck…

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