Microsoft Says Dashboard Update Price Increase is an Error

microsoft money

Apparently reports from earlier this month that Microsoft’s updated dashboard—and subsequent switch to real-money currency and not Microsoft Points—would raise digital content prices were correct…to a point. According to an updated Eurogamer post, Microsoft has said that the price increase was an error on their end, associated with the beta tests going on for the dashboard update:

“We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We’ll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members.

More information about the Microsoft Account transition to local currency can be found here.

Of note, beta programs give us a chance to test, fix and correct issues like this. As with all betas, we take the learnings from our program and make corrections and adjustments prior to the update being available to all members. As always, we appreciate the participation of our beta customers in helping us launch and build great products.”

That’s good news, isn’t it? There’s nothing worse than a warrantless price increase. And considering the fact that Microsoft’s plans for next-gen have been under tight scrutiny since the Xbox One’s unveiling in May, it goes without saying that the company could use all the good press it can get. Allow me to take this opportunity to thank Microsoft for NOT increasing prices, apparently. Good on you.

[Via Eurogamer]


  1. I’m surprised they are talking about it, seeing the dashboard program is under NDA.

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