Silent Hill HD Patch for Xbox 360 Canceled
A post on Eurogamer today reports that a planned patch for Konami’s Silent Hill HD on the Xbox 360 has been canceled. For its part, Konami says that it was scrapped “due to technical issues and resources,” as well as “timing” being added in for good measure. According to the post, Konami apologized “to any players who are continuing to experience these issues on the Xbox 360 sku.”
Apparently the game suffered from a number of bugs that affected audio and visual quality—all of which were so bad that Konami was forced to admit that the game was “ported from incomplete code and at one point Silent Hill 3 protagonist Heather was blue.”
Which, you know, isn’t the color she’s supposed to be.
Adding a mix of strangeness to the situation is the fact that the PlayStation 3 version of the game was patched a month ago. Not only that, but this isn’t the first time in recent memory that a game-maker has had to scrap plans to release a bug-fixing patch. Just a few weeks ago, FEZ developer Polytron backed off of their planned patch because of the high costs of releasing it on Microsoft’s console. Microsoft’s response did little to relieve the pain felt by gamers who suffer from the glitches. Konami’s apology in this case seems similarly unhelpful.
What gives? How is it even remotely okay to release a game with known problems and then just not bother to release a patch? What will cost more in the long run—paying now to release a patch and keep customers happy, or saving your cash in the moment and piss off a gamer for life?