Microsoft Offering Refunds To Those Affected by Minecraft HDTV Requirement
Minecraft on Xbox Live Arcade released to stellar sales, and has gobbled up quite the chunk of player’s free time, but it doesn’t mean the launch didn’t have its bumps and bruises. Most notably, players with a Standard Definition television who wanted to play split-screen multiplayer Minecraft were out of luck, as an HDTV is required to use the feature, something that certainly wasn’t very well-noted at launch.
However, Microsoft is issuing refunds for those who have a standard definition television, so long as they contact them through customer support. They’ve also gone ahead and added clarification to the Xbox Live Arcade listing for the game, adding “To experience split-screen functionality a high-definition television is required.”
They also released a brief statement regarding the refund initiative:
“We updated our pre-sale notification to inform customers that an HD screen is required for the split-screen multiplayer feature on Minecraft: Xbox 360 Edition. If a player does not have an HD screen and purchased this game prior to the notification update, they are eligible for a full refund through customer support.”
It sucks that an HDTV is required for what I’d assume is a simple feature, but a rock-solid thumbs up to Microsoft for putting out the fires quickly. Good on you Microsoft, good on you.