/images/social_rss_dark.png "Subscribe to the site")
/images/social_twitter_dark.png "Follow us on Twitter")
/images/social_facebook_dark.png "Friend us on FaceBook")
Microsoft Responds to FIFA 12 Hacks
Based on all the folks claiming their accounts have been hacked in the previous report, we decided to reach out to Microsoft and see if they had any official update on what’s going on. Their response isn’t exactly sexy.
We do not have any evidence the Xbox LIVE service has been compromised. We take the security of our service seriously and work on an ongoing basis to improve it against evolving threats. However, a limited number of members have contacted us regarding unauthorized access to their accounts by outside individuals. We are working with our impacted members directly to resolve any unauthorized changes to their accounts. As always, we highly recommend our members follow the Xbox LIVE Account Security guidance provided at www.xbox.com/security to be protect your account.
Basically, Microsoft isn’t acknowledging that a widespread system compromise did take place, nor that there’s anything systemic in the compromise. This appears contrary to the user response we’re seeing on the previous story, but then again, we don’t have the whole picture.
Normally, I’d view this as a case of Internet busybodies making up stories just to be dramatic, but too many of these stories ring true. Plus, Activision Social Media Manager Dan “One of Swords” Amrich is a victim here, and I doubt he’s the sort to tell tales.
Here’s a collection of other stories provided by the community –
Connor Savas:
Ass holes did this to me I had 2110 map on my gtag and now there’s 30 I recovered my tag only to find that FIFA 12 was my last game played and 15g was on the game 1 was star a ultimate team. 2 Was sum outher one not no what I’m going to do ):
Nick:
Looks like mine got hacked too. And I thought that my sister had played her friend’s FIFA12 when they came over. Damn.
Vincent:
Ive had the exact thing happen to me… but it was with fifa 11. on august 20 i went to work came home and found that my account was recovered to a different Xbox. i tried to recover but the password was changes. i change it again recovered it and reported it to Microsoft. that lock my account and said they will “look into it”. Its been 2 months now and nothing has happen. the little bastard that stole my account also stole 200 bucks from my back account. to buy 10000 Microsoft points and a family gold pack. i took notice of this story when fifa 12 was mention. but i was hacked BEFORE that game came out. with fifa 11. maybe it really is because of EAs servers. And to top it off when i finally made progress with Microsoft on the phone they told me that when they do get to my account i wont be able to log in for a month. woooo.not.
Deryl32:
Ive had the exact thing happen to me… but it was with fifa 11. on august 20 i went to work came home and found that my account was recovered to a different Xbox. i tried to recover but the password was changes. i change it again recovered it and reported it to Microsoft. that lock my account and said they will “look into it”. Its been 2 months now and nothing has happen. the little bastard that stole my account also stole 200 bucks from my back account. to buy 10000 Microsoft points and a family gold pack. i took notice of this story when fifa 12 was mention. but i was hacked BEFORE that game came out. with fifa 11. maybe it really is because of EAs servers. And to top it off when i finally made progress with Microsoft on the phone they told me that when they do get to my account i wont be able to log in for a month. woooo.not.
Rich-c:
I would really appreciate some word on how we are all getting are accounts hacked with this Fifa thing and Microsoft is saying nothing is going on. Its all over the net and twitter. I am locked out of my xbox live account and had money stolen for 6000 Microsoft points. So can you guys please Cowboy up and release the INFO. So people can protect them self.
Shane:
I had mine hacked two days ago. They bought 10,000 MS point and seem to have spend them all (including some I already had on my account) on FIFA bundles. It was easy enough to retrieve my account but how hard it’s going to be to get my money back is another question. Microsoft support have warned me it might take a month for the investigation to finish and until it does I can’t use Xbox live, Windows live, or Games For Windows live. Not impressed!
Jeff:
I also was hit with this on Saturday, October 15th. I also do not use the EA servers. I also haven’t used this username or password for at least 5 years. It is outdated and irrelevant due to life changes.
I suspect that Microsoft has hackers inside their servers. Fortunately I only lost a few thousand MS points. My 4 year old son managed to purchase the highest MS points deal a few years ago because the CC was linked. That got removed very quickly.
I’d suggest to anyone, affected or not, NEVER put your bank or CC info on ANY site. PayPal, Microsoft, PSN, etc. The thieves appear to be ahead of the corporations.
I’d note that I also got two FIFA achievements. That seems to be the “fingerprint” left behind on this issue. That is actually how I figured out that I was affected by this hacking.
Microsoft still wants to say that it was either a “mix up” or that I allowed someone to Phish my account info. I don’t ever fall for phishing tactics. If I get an email suggesting that I go online, I use my trusted bookmark link or I don’t visit the page. I verify ALL emails before entering info.
Dan:
Add me to the list of hacked , 3 fifa cheevos & locked out of my gamertag. worse bit is xbox support dragging their feet over sorting these accounts out & returning them to their rightful owners.
Julian:
I just got my account hacked. I was at work when my friend called me to tell me that I had just logged in to play FIFA 12. He knew I was at work so thankfully he called me and I was able to get the account locked down immediately. The guy bought $75 of MS points and spent it on a Gold Premium Content pack. I’d be less annoyed if he had bought stuff for a better game (in my opinion. Obviously some people like the EA series of yearly sports titles.). Hope this gets plugged soon, I’d hate to have to dump XBL cause some hooligans are causing mayhem via EA servers (yet another reason for me to loathe EA) and it affects people who don’t play on them.
Dave:
I recently found out I was hacked. I do not play FIFA12 (although I WAS going to buy it). However I DO play NHL12 and NCAA12 – both EA servers. I found out when the hackers bought 10,000 microsoft points on my credit card – I received an e-mail to my primary e-mail address. After I found out, I immediately cancelled my credit card and filed a dispute on the charges. I called microsoft – they are starting an investigation but I can’t recover my gamertag or go online for the next 25 days. Microsoft said they could permanently ban the offender’s machine from playing on xbox live. I’d rather see the person in handcuffs but if they’re overseas I guess there’s not much you can do…
Felipe:
Happened to me earlier this morning, if I hadn’t gotten notices by mail about the first purchase of $50 they’d have gone on draining my card I bet. Microsoft locked the account at my request and they promise a refund but if they’re still saying there’s no problem on their side then the evidence says otherwise. Also, you don’t need to own Fifa 12 for this to happen to you, my system has never even touched a sports game.
Connor:
Its fucking xbox, i just got my account havked, and i have never played a fifa game in my life
I’m trying to give Microsoft the benefit of the doubt here, but it’s a little hard to accept that they “do not have any evidence the Xbox LIVE service has been compromised” after all the testimonials above. Then again, Electronic Arts appears to be tacitly connected to the issue, so we’ll follow up with them as well.
/images/blank.gif){kind=spacer}
/images/top.png)
I was recently hacked and while I was watching my mom play Skyrim my account logged on. I immediately rushed to my PC and reset the password to my account, this is the second time I’ve done so in four days. I changed it to an even more lengthy and highly characterized password, but I don’t know how long it will take for them to break this code if they’re in the servers. I’ve cancelled EVERYTHING that I had or will have with EA Sports which should have known this **** would go down as soon as Fifa 12 was released, but since they like money more than fanbase they chose not to do anything about it. I am officially taking every credit card and payment option off of XBL and cancelling my autorenew service. If they want any more money from me, they had better get off their ***es and get this problem fixed.
Signed
Hacker Victim *takes a number*
Dude I just signed on to my xbox live account and found all of my points were gone! I had 2,280 now i got 0! does anyone know if we will get a refund?
Date Hacked – 4th Nov
Date reported – 5th Nov
Date resolved – ongoing
I have been quoted the standard 25 day live suspension (30 days on some occasions). Rang today as the 25 days are up and was told to call back on the 5th Dec if nothing is resolved by then as they can escalate it.
Same deal – was out for a meal with family – got paypal alerts stating I had just purchased 6000 ms points, rang bank cancelled the direct debit. 3 achievements for Fifa 12 and Jumbo packs purchased. Phoned MS support who suspended my live account.
Paypal refunded the money on the 6th Nov so really I am waiting for MS to investigate. 25-30days is ridiculous for investigations. There is no info at all available for the victim/user other than its with the fraud team. My personal opinion? MS support are being inundated with these requests and are ill equipped to deal with them.
The problem is made worse by the fact that online passes are so popular in games these days – Gears of War 3, BF3 – no chance for me to play them even if I created another XBL GT and bought a 1 month sub…
What a joke!
My account was also hacked on 11/27/2011 while I was away with family over thanksgiving so I never had the chance to prevent it.
I lost about 4000 MS points because of it and now my account is going to be locked for 3-6 weeks while I wait for them to return it. This is BS – now I cant play my dark souls characters.
I do not now nor have I ever played one of the crappy FIFA wastes of time. I do not now nor have I ever signed up for an EA account. I use different passwords for my xbox account than any other service. Xbox servers were hacked plain and simple, no other way for them to get my information. Now thanks to some asian, not racism as my security question was changed to chinese, fucktard and microsofts poor security I get to go 25-30 buisiness days without any online features. In addition to the 5-6 weeks I lost close to $100 from my bank account which will make me short on rent which means late fees. I hope the asian shithead dies due to his xbox exploding and a piece of it getting stuck in his chest, inoperably of course, and gets infected causing a total loss of muscular control when the infection spreads to his spinal column and causes every nerve ending to fire randomly in a pain response as he slowly over the course of many weeks passes away in agonizing pain only for it to finish when Microsoft gets their shit in gear and checks the IP… should take about 10 seconds not 5-6 weeks.
Logged into my credit card to verify a payment had posted and discovered multiple charges from Microsoft for points (about $120.00 worth). I immediately tried to log into my LIVE account to discover that I could not and had to recover the gamer tag. Lo and behold, what did I find? My last activity was none other than FIFA 2012.
The only reason there weren’t more charges is because the credit card shut it down for suspicious activity. I suppose 5 charges in the course of a few minutes WOULD look suspicious. It’s a shame it doesn’t look that way to Microsoft, of course. So, I’m now waiting for the fraud departments at the two card companies that I had associated to the LIVE account to open. Disputes will be filed. Attempting to figure out how to contact Microsoft to go over this with them is another matter. It’s almost like they don’t want to be found. >.<
For the record, I don't play FIFA. I don't own FIFA. I hate soccer. I do, however, play NCAA, Madden, and Dragon Age — all EA titles.
So, count me among the many hacked LIVE customers, but tell me there isn't a widespread, on-going failure of the Microsoft LIVE system… Right. Obviously, it's just a coincidence, several thousand times over. *rolls eyes*
I, too, had my Xbox Live account compromised.
I, too, had Fifa 12 played on my account after I recovered it.
No, I’ve never played Fifa 12; And though I have Xbox Live Gold, I’ve rarely used it.
The problem seems to stem – in my experience- from a failure in security on Microsoft’s part. I think I’ve lost control of my Live email / MSN at least 6 times by now. The obvious choice would be to let us NOT use a microsoft email to associate with our Live accounts.
But one thing’s for damn sure; At least Sony has only been compromised once. I know I’ll be switching to Playstation on that account in the next console generation.
Same exact thing happened to me on 12/2/11. I got emails from my bank saying I purchased $125 XBL points (4 different withdrawals), at 01:00 am, I can assure you since I work for a living I was asleep at this time. I got to work and tried to log into my xboxlive.com account and had to call to reset the password (since I set it up years ago and never used it I didn’t think anything of it). I then looked at the latest transactions and called to report it, since I was at work I didn’t have all the info they needed, so I had to wait until I got home to call back. I cancelled my card, had my bank re-issue a new one, and removed any other forms of cards from XBL, I also had them lock down my account. I get home get all the info together call them and they talked to me like this has never happened before, so I start googling it and came upon sites like this. That’s when I realized they had recovered my account onto a different xbox, so this is not only a cyber crime it is Identity theft, I immediately reported it to the FBI division of internet crime and reported it:
http://www.ic3.gov/default.aspx
I suggest everyone that has had this problem do the same thing maybe then XBL will take ownership of this like SONY did.
I just received 3 emails saying that points were added to my account. I went onto xbox live to change my password and I saw another email address there. I think it was 126.com. So I called xbox but the hacker had changed my security question. It’s been at least a year since I used the account but I downloaded the update two days ago. Because I coudn’t remember my credit card on file, the rep said they could not close or freeze the account. He said that my credit card could continue to be charged and there was nothing they could do about it. Unreal.
I also got hacked just after i received FIFA12. Got stolen for 3 x 6000MS points.
I fairly quickly got a mail from support that they confirmed unlawful activity and promised a return for the 300$.
Two months has passed now, still no money. No compensations more then a XBOX live code that is pretty much useless since I want my gamerscore on the account that they banned during the investigation. Please note THEY BAN the fuck out of you. This includes MSN and Office365 service also. I lost a fuckload of time due to this. I must have reminded support atleast ten times. (By phone)
I’m very doubtful I will ever see the money.
I have been hit with the same thing. Again Fifa 12 has been played – I dont own it. Rang MS and they offered to look into it and my acocunt would be frozen for 25 days.
I declined as I had only lost £8 work of points. Shame on you MS!
Yup. Got me too. I haven’t even owned an Xbox for over 2 years, I just play Games for Windows. Rang MS as soon as I got the emails telling me about purchases I hadn’t made. The guy I spoke to was super helpful, but it’s the same as everyone else: no account for 3-4 weeks.
Luckily that credit card was already pretty maxed out, but they still got about 3500 points between what was sitting on my account and what they managed to get off my card
I also now have 55 achievement points for Fifa 12, which I have never played.
Same here…Fifa 12 never played…cleaned out my ms points 8000 of them. Thank F they didn’t buy any.
Sounds like a class action waiting to happen
I just got hacked by some douchebag also.
I was playing Saints Row The Third yesterday morning when I got logged out because somebody logged in with my account on a different console. I got suspicious so when I checked my purchase history, the a-hole made microsoft points purchases of 6000 and 4000 at 4 a.m. and 7 a.m. respectively, which is about $125 and spent 2200 point by the time I caught him. I frantically removed and changed e-mails and passwords and called customer service right away. The bastard even tried logging in with my gamertag while I was on the phone with the microsoft agent. I googled the e-mail that was added to my live account and I ended up at this webpage.
I have a lot of worries ever since this happened, but my biggest one is that this thief won’t get caught. Oh, how I wish my computer skills were at the level to find this bastard…
Add me to the list as well. I’ve never once put in my xbox password anywhere other than on the console itself. I suppose there is a (very) slight chance that my PSN password was the same way back when. That being said I’m almost 99% sure that I changed it afterwards.
Either way it is frustrating to know that they are straight up banning accounts. To me that is the worst customer service imaginable. We are in a situation where user’s security is being compromised and the response to it is banning players so they can’t enjoy the service any more?
For those of you affected: How many of you were on the PSN? I am curious to see if there is a running similarity with that and with the Xbox hacks.
Either way, I’m having a serious debate right now as to if I let my account get banned for 25 days, or if I just say “f it” and let my points go to waste.
Oh and for what its worth:
Date Hacked: 12/14
Date Reported: TBD
EA Games Played: Madden 2011
PSN User: Yes
Live.com user: Never
I’d think very carefully before doing so – the online support will talk through a recover / password reset process if needed. I reported mine on 21 Nov and I’m still waiting to get access back…and to say the phone are helpless is putting it mildly…
Day 31, about to go in to day 32 and COUNTING…
I got hacked too, a while back and microsoft seems to be taking their sweet time.
Day 55 and counting….
i was hacked on the 28th of oct. 2011. i ended up having to change my password 8 times and still they were able to get in. so i changed my email to a brand new email and then did a password reset. haven’t had trouble since. since i was using a yahoo email while being hacked and changed to an aol.com email after, i wonder if maybe anyone else was also using yahoo? perhaps that is where the hacking is taking place.
when i contacted microsoft about this i was given the 30 day bs, then had my account suspended. i was told i could stgart up a new tag for the time being, but what good is that? i mean why the hell would i want to get achievments and points that isnt on my tag? then theres the idea of paying them to allow me to use something i already paid for,so i said i’ll pass. as it turns out they have a little special going that when you create a new tag you get 1 month free live service… sound to me like they are having so many accounts hacked that with out mentioning it as the reason they want to allow the hackees to be able to still log in with a new tag and play with thier friends.
account suspended for 30 days – 30 days free on new tags = coincidence? i think not.
Live support is a joke!! My account got hacked on Oct 17th someone purchased $50 worth of ms points and used all my msp left to buy madden coins an ultimate packs!! I use very secure passwords and always change it every month as I’m the only person with access to this account and am not stupid enough to ever share my information the only way anyone could have done this is to compromise xbox live or ea servers..
Today I just got an email after almost 3 months of no account due to their investigation just to tell me this, ” We wanted to let you know that your report of unauthorized access to your Xbox LIVE account was reviewed by our fraud investigations team, and we didn’t find any evidence of unauthorized access to your account. ” and this,
” Our fraud investigations team also reviewed your billing history and didn’t find any fraudulent purchases. To check the charges on your Xbox LIVE account please see: Learn how to check your Xbox LIVE bill.”
Thats funny cause I have all these charges on my card for ms points I never purchased that were used to buy coins in a game I dont play!!
This looks to be an ongoing problem.
My account was just used in the same manner. I don’t even own a console right now and the last game I played was on July 15, 2011. I haven’t used my EA account since Spring.
10,000 Points were purchased on my account (with someone else’s credit card). This morning I received an email that my EA account password had been changed..Then my MS Live account had activity (new email added). Then 4 charges for Microsoft points.
This is clearly not a user mistake because I haven’t logged into either of these accounts for some time now.
My account just got hijacked a few hours ago. 4000 & 6000 points brought and taken and another 2000 points that existed gone/used for FIFA 12.
First I reclaim the account but was already too late. Changed passwords and such.
Second I contacted my bank. They closed by account so the card cannot be used for any other purchases and re-issuing me a new card after I claim fraud on it.
Third I contacted Microsoft Live Support, talk to them and they were aware of the issue according to the representative I talked to who claims it not 25 days but rather 16 days now that I will be unable to use the account which is fine with me since I am more into PC games then my xbox for the past few months.
They also say it a issue with EA servers and I should hopefully be credited the amount taken and the points return and a month or two of gold membership. I am a bit ok for now, going to wait till microsoft contacts me or wait 2 1/2 weeks and see what happens. If they have issues, they can go ahead and either email or call me. If they re-credit my account, it will go t my new bank account. For now, I am leaving my dead card on my account so if they try again, nothing will happen as it not usable since I am require to keep a CC or PP on file with xbox live.
Mine just got hacked yesterday. Lost over 11k points i had in my account and they tried purchasing 6k more but my card was expired. They also added a friend to my account it started with xx joe but i removed it without thinking. Now MS is going to take around 30 days to fix it… should be fun. What a joke
I turned on my Xbox and a message popped up telling me that my account was last played on a different console. I didn’t think anything of this and just ignored it and went on playing my game of Skyrim and then Madden 12. When I was done playing and about to turn off my Xbox, I happened to move over to the Social section of my dashboard and looked at my recent achievements and saw that I had two achievements that I didn’t remember earning. When I looked at them, they were for FIFA 12, which I have never even played. The more I thought about it, I was wondering why someone would hack my Xbox to play FIFA and get me two achievements, so I looked at my Microsoft points to be sure. I used to have 1700 Microsoft points and now I have 20. Now when I go to Manage Account on Xbox.com and try removing my credit card it won’t even let me do that! This is ridiculous, and Microsoft obviously doesn’t care to do anything about this. I’ve been a gold member since 2007 and I have been happy with everything Microsoft has done, but I would rather not have anything more stole from me. So please figure this out Microsoft and quit pushing this problem aside because it is real.
yep, hacked xbox +1
$130ish worth of M$ points..
FIFA12, but my hacker only gained 3 achievements… lazy bastard.
Got Hacked 12/30, lost 5000 MP, account locked. Anyone know since you can still sign in to your GT offline if you can earn achievements offline and they will count towards your tag when they allow your GT back online or is that a waste of time?
I just realized I was hacked too! Over 5000 MSP’s gone! Fuuuuuuuuuuuuuuu…!
I was checking my achievements, and saw that I had 3 FIFA 12 achievements, and I’ve never played the game! Then I check my balance, and I have 10 points left… What is this? PSN?
Calling MS right now…
I was hacked this way while on Christmas break as well. Removed my credit card and changed password. Finally got to talking to Microsoft about it today (I didn’t have my console with me on christmas break, so I had no console ID). The representative said that they freeze the account until they’ve figure out what’s happened.
I’m sure as hell not leaving my credit card with Microsoft again until they’ve fixed this!
Yep, happened to me too.
I didnt notice the notification saying i logged on with another xbox, but i did notice i had only 10 MSP left, even though i had refilled 1500 the previous day.
And i also got left with 2 worthless achievements, even though i have never played any FIFA game on my Xbox.
I’m very concerned about purchasing from the market place, because i dont want my money dissapearing
so the assholes did thie same to me on jan 4th 2012 got home at 7am turned on the xbox it says your gamer tag has been recovered from another console, none of my friends seem to be on because they where deleted and i try tosend microsoft an email only to find my hotmail account that was connected to my live id had the password changed. Im leaving the xbox on the whole time mind you on my account, which i find has been charged 125 dollars for ms points and get on the phone with live tech support near the end of the conversation when they are explaining the way the lock down account works while they investigate the matter i see you have been disconnected from xbox live your gamertag has been recovered on another console. the tech support person quickly hit the lock down on the account and i will be offline for at least 15 days the assholes actaully where trying to do it again. i assume tech support can see the changes in serial numbers as tags are moved from console to console it is how the tag stops people from moving dlc around for free so we’ll see where this goes
Yup, also Had my account hacked in the first few days of january. I noticed the “your account was last signed in on another console” message, thought a little about it then shrugged it off. Went to purchase a game for points (as I had about 800) and there were down to 0. After searching and finding this was a widespread issue, I attempted to remove the credit card information from my account, only to get a status code error. Luckily I managed to change a few numbers in the information so if they do try to buy points, it won’t go through. Compared to what I’ve heard, I lucked out. Overall all I lost was <1000 MS points. And nothing on the 2 cards I had on my account. -sigh of relief-. However hearing that some people have been banned I'm not sure I want to report this. My biggest concern is future security. Guess we'll see how it goes.
Happened to me, Friday 6th January, 2012.
Checked my emails today and had 2 reciepts for 5000 MS points in my email, and 2 matching paypal orders, each £42.50. Having not used my xbox in a good few months, and fifa12 in even longer, something isnt addind up.
MS/EA are brushing it off as a phishing scam but i have a brain and know what to and not to click online, and dont see any emails of the sort in my inbox to begin with.
Well, my account investigation was complete on the 22 Nov. I was due a refund of £42.50 for the credits purchased. Was only supposed to take a maximum of 10 days, plus a further 30 for it to show on the statement.
46 days later i call to complain about my refund not showing up.
The stupid idiot put the case through again as an investigation and now my account has been locked and nothing MS can do.
You cant talk to the investigation team, the agent cant speak to the investigation team, you can’t speak to accounts to get your refund! It’s a complete joke!
Now my legal team with the credit card company are dealing with the case!
Ok… So I don’t know if the IGD staff noticed but this “Vincent” and “Deryl32″ have the exact same hacked story down to every spelling mistake. It’s a 100% copy and pasted story…
Certainly peculiar.
Same thing happened to me. Family Plan purchased, 10,000 MP and all transferred to a: “Bracingflipper8″. They didn’t hack my email it was directly my Xbox live account. They need to close this security hole by not makeing MP transferable, or requiring a conformation by email to add anyone to a family plan
Same deal just happened 1/11/12 received 5 emails thanking me for purchasing microsoft points that I didn’t purchase. Jump on live says account was being used on another console. Same 3 FIFA 12 achievements. Get another email from EA FIFA thanking me for playing their game (Don’t Own It), and now Live Account is Locked till further notice.
Awesome Security Microsoft Has Going On. I can appreciate hacks happen and for the most part Xbox Live has never really been compromised until this recent rash, but I’m actually a little annoyed at the hush hush stance Microsoft seems to be taking in regards to this issue.
At least Sony admitted they were hacked and issued statements,
Got hacked today January 12, 2012. They didn’t buy points but they used almost 9000 of the points that i had received for christmas. Microsoft was very nice and got things rolling, said it was because of the EA sports software that made the loophole into xbox.
I was just hack and right after words my daughter account came up with the same thing FIFA 12
Same thing happened to me. I logged on in the morning it says my account was last used on another console and it wouldn’t let me sign in so I went on my brothers console and seen the message haha on my profile and that i was playing fifa 12. So I recovered the the tag and thankfully it let me and then I got the microsoft story
<– Hacked. January 14, 2012. $133 stolen from card. 1000 XBOX Points used. FIFA 12 on my list. Very dissapointed.
The people that are doing it sell the the points on a website called http://www.dhgate.com which is based in china and they sell your accounts to people, advertising them as 10000 ms point for less than £25. When people buy them they then send the buyers your login and password for them to recover on to their xbox. I only know this because I bought some points off the website (not knowing how that the point had been bought using other peoples credit cards) and a month or so later my xbox and account were banned because some frauds sold me some illegal points without letting me know how they got them, now I’ve have to go out and buy myself a new xbox and leave behind the massive amount of hours I have built up in playing time…
I am a professional Halo player and my account was hacked 3 days ago. I know of 30 or so other halo players who have also had multiple accounts hacked
Same here. Hacked on the 12th, lost 3200 points. Got my tag back, with a new live ID. Not my original one. Possibly, never be able to get that one attached again. Still no points. 2 FIFA12 achievements.
I blame EA for this though. XBL is trying to clean up the mess.
It’s like when your kid breaks shit and you have to fix it. EA is the bratty kid, XBL is the parent. EA needs a damn good spanking for this one.
My account was hacked 2 weeks ago just got my account back but now I keep getting disconnected from xbox live and they charged my credit card $130 in Microsoft points that I’m still waiting to see back in my account. I got a headache and 3 achievements in FIFA 12 out of the whole ordeal. :(
On Sunday morning I woke up in NYC on vacation to my phone buzzing with emails. 2 from MS confirming my purchase of 6000 and 4000 pts. I immediately called Microsoft support changed my secret question changed my password and initiated a claim. When I got home that evening from vacation it was FIFA 12 the last game played and they spent 12000 points on FIFA 12 ultimate packs. I had them locked out of the account within 20 minutes of those notification emails. The only thing I can think of is an EA leak (I may have had the same password on that account because when I used to play BF2:BC it MADE me create one to play the game). We’ll see how long it takes to get my 2000 points back and the CC charges reversed. I am pissed that Microsoft / EA haven’t tried to plug this hole up. Clearly it is because these FIFA 12 character packs are being sold on ebay for money or something or else what would be the point of downloading DLC / character content on someone else’s XBOX profile? Really annoying.
Same happened to me Hacked Jan 14th found it the 17th all my points gone and 2 Achievements on Fifa 12 which I don’t own. This is the second time in 3 plus years Ive been hacked.
1st time was 3 weeks ago they took 200.000 coins then last night my whole team gose what was worth 230.000 iv spent like 150 £ on this game for this to happen what a joke
Damn , got hacked last night 17/1/12.
I dont even own fifa 12 , and i found 3 achievements on my tag! They used my paypal account which was saved on xbox and they stole 85 British pounds :( !
I hope Microsoft will help on that!!
turd bag, stole my account with fifa 12 and stole 130 dollar in microsoft point, and overdraft fees, i cant believe this is happending jesus christ, someone who doesn’t give a shit, would really go through the trouble of not careing. Believe me when i say this, “dont delete your account without deleteing all your information on it first”. Really finding hard to contact microsoft about this little problem, now i need to go down to the bank and report electronics fraud activity, and try to get my money back, so we dont lose the house. please post more if anyone else, had this problem, and fixed it. at first thought it was a microsoft scam or sheme, just to find out some little fairy fat kid stealing my shit, and yes, i know how wrong that sounds, but true.
Kind of ridiculous that this is even happening, although I guess I can take some comfort in the fact that I am not alone. My account was hacked last night by some jackass that had the audacity to go into party chat with my friends (who obviously knew it was not me). At this point I was called by one of my friends, and when I got home completely redid my password etc. Had to recover my account from another xbox, had 35 achievement points in fifa 2012 (never played it before and I never play sports games to begin with). Checked my billing, which thankfully does not have a credit card or paypal attached, and noticed the hacker spent my 1800 or so MS points on Fifa card packs. Called xbox, went through the phone line. The woman was very helpful, I put in for an investigation, and my account is suspended right now while they hopefully right these wrongs. I just hope I don’t have to wait a month to use xbox live again.