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Stringer Defends Sony’s PSN Breach Response
Sony’s apparently exhausted all the humility they have to spend. Sony CEO Howard Stringer recently told reporters that his company’s reaction to the breach wasn’t only appropriate, but in fact praiseworthy.
“Most of these breaches go unreported by companies,” Stringer said to Reuters. “Forty-three percent (of companies) notify victims within a month. We reported in a week. You’re telling me my week wasn’t fast enough?”
In a separate interview with the Wall Street Journal, Stringer explained the company’s response a little more.
“We were trying to find out in a very volatile situation what had happened and when we did we relayed it,” Stringer said. “If your house has been burglarized, you find out if you’ve lost something before you call the police.”
Perhaps, but when your house contains the personal information for millions of people… you call the police right away.
He also claims that there was no indication that the system had security failings before the hack, implying that had they known about any shortcoming, they would’ve corrected them.
“We had no reason to believe that our security was not good and still no reason to believe it because we have plenty of people looking at it,” Stringer said. “We’ve learned that we just have to keep improving our security.”
Stringer also had nothing but positive things to say of Sony Computer Entertainment CEO Kazuo Hirai.
“I think his leadership has been very helpful and very demonstrative and I’m endorsing him,” Stringer said. ”This is his environment, his people, his intimate relationships with PlayStation subscribers and they like him.”
Unfortunately, Stringer makes no promises about the future. According to him, this is just how the world works now.
“It’s the beginning, unfortunately, or the shape of things to come,” Stringer said. “It’s not a brave new world; it’s a bad new world.”
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Okay, a week is fast enough for me to know that my credit card information was stolen? My financial safety obviously doesn’t matter to Sony.
Oh, and Sony, good job fixing the security exploits, now your customers are gonna lose access to their accounts again and PSN is gonna shut down again. Great fucking job.
i told you to get xbox sony fucked this again
sony 0 hackers 2
I’d have to give them credit though, compared to other companies they reported it faster…but they still took an entire week. Personally, I wouldn’t give any information on the first day to protect my company’s image…but after the second or third day, if I verified that I was hacked, the first thing I would do is call a security company and release information to the public.
Sure, I don’t run a multi-billion dollar company and I’m not taking in consideration of the other people working in the company, but I would at least release attempt to release a statement as soon as possible, which by the way, wouldn’t take a week.
I’m trying to be sympathetic to Sony, but they took a month to fix an issue which made them lose a lot of money. It must be embarrassing to be working at Sony right now.